Política de envío

You will receive a notification as soon as the goods are on their way. As soon as the package is ready for dispatch, you will receive an email.

Our order processing time is 2-4 business days.
(This just means that we confirm your payment, ensure your lamp works properly, and get the order packaged up.)

Our shipping time to the U.S. is 2-3 weeks
(We're improving this all the time thanks to customers like you supporting our small business and allowing us to hire more talented people)

Our shipping time to countries outside the U.S. is 2-6 weeks

Shipments for warranty replacements (items that were replaced for Warranty and customer paid shipping expenses), can take up to 2 months to be delivered.

Why would a package be returned?

We count on our shoppers to provide their correct address.  if we make an error on your address a replacement will be sent  free of charge.  If the shopper makes an error, we will send a replacement at cost.

To track your order you can visit https://www.17track.net/en and enter the tracking number you received in your email confirmation.

Envío mundial de 7 a 15 días

Tenemos clientes en más de 100 países, en todo el mundo. Para que pueda estar seguro de que nuestro experimentado equipo sabe cómo suministrar y entregar su pedido de forma rápida y eficiente. No importa dónde estés.